Important USPS Shipping Service Updates for DEFTSHIP Users

Dear Valued Deftship Users,

We appreciate your continued trust in our services and want to keep you informed about important updates that will impact your shipping experience. As of August 1, 2024, the United States Postal Service (USPS) will implement new procedures that require close attention. Our goal is to help you navigate these changes smoothly, ensuring that your packages are always delivered on time and without any issues.

What’s Changing and How It Affects Your Shipments

Starting August 1, 2024, USPS will treat any package that does not have a Shipping Service File (SSF) or a Shipping Partner Event File (SPEF) at the time of entry as unpaid and abandoned. These packages will be seized and will not be delivered. This is a significant shift in how USPS handles shipments, and it’s crucial that all of us at Deftship and our users adhere to these new rules.

We understand that this change may raise some concerns, especially regarding compliance and maintaining smooth operations. That’s why we’re committed to supporting you every step of the way, ensuring that your shipments meet these new requirements.

Understanding the New Documentation Requirements

To avoid any disruptions in your shipping process, it's important to understand the roles of SSF and SPEF:

• Shipping Service File (SSF): This is your proof of payment, ensuring that your package is properly manifested and recognized by USPS.

• Shipping Partner Event File (SPEF): This provides additional tracking visibility before USPS officially scans your package.

Both of these files must be submitted and received by USPS before the first scan at a processing facility. If they aren’t, your package could be at risk of being intercepted and treated as abandoned.

Why This Matters to Your Business

These new USPS requirements are designed to combat fraud and improve security within the postal system. However, they also mean that there is now an increased responsibility on shippers to ensure compliance. We at Deftship are here to help you adapt to these changes without disrupting your shipping operations.

Currently, Deftship maintains a strong performance record, with a quality shipper score of 938. This excellent standing means that your packages are processed smoothly without interception. However, it’s essential to stay vigilant and ensure that all documentation is submitted correctly and on time to maintain this status.

How Deftship Can Help You Stay Compliant

We are committed to helping you navigate these changes efficiently. Here’s what you can do to ensure your shipments continue without interruption:

• Submit Documentation Promptly: Make sure your SSF and SPEF files are submitted before your package reaches a USPS facility. This will prevent any issues related to unmanifested or late-manifested shipments.

• Use Our Resources: Deftship provides tools and guidance to help you comply with these new USPS requirements. If you have any concerns, please reach out to our support team or your account manager.

• Stay Updated: We encourage you to regularly check the USPS Counterfeit Postage and Fraud Prevention Information page on PostalPro.USPS.com for the latest updates and best practices.

Deftship’s Performance Metrics

Recently, Deftship recorded zero late-manifested and unmanifested pieces, showing that our processes are compliant and effective. This is great news for your business, but it's important to maintain these high standards as the new USPS rules take effect.

Frequently Asked Questions

What are SSFs and SPEFs?

The SSF (Shipping Service File) is a critical document that acts as proof of payment for your shipment. The SPEF (Shipping Partner Event File) offers additional tracking and visibility. Both must be submitted before your package is scanned at a USPS processing facility to avoid any delays or interceptions.

What is a quality SPEF?

A quality SPEF is one that’s followed up with a corresponding SSF submission. Without this follow-up, future SPEFs might lose their validity, which can lead to issues with your shipments.

How can I avoid unpaid pieces?

To minimize risks, ensure that each shipment is accompanied by both an SSF and SPEF, and that these files are sent promptly to USPS.

Are my packages currently at risk of interception?

Interceptions due to late or unmanifested shipments will start in August 2024. However, USPS is already actively preventing the circulation of fraudulent shipments.

How do I find details about my unmanifested or late-manifested shipments?

Creating a USPS Ship account gives you access to detailed reports, including information at the tracking number level. Additionally, signing up for the Package Documentation Webhook will provide real-time updates.

What if a manifest is late and my package is intercepted?If a manifest is sent after a package has been intercepted, the package will not be delivered, and the shipper will not be refunded. It's crucial to submit all documentation on time.

What’s Next?

We encourage all Deftship users to stay informed and proactive about these upcoming changes. If you have any questions or need further assistance, please don’t hesitate to contact us. We’re here to help you every step of the way.

Thank you for your continued partnership. Together, we can ensure that your shipping processes remain smooth and compliant with these new USPS regulations.